Our client-service mentality can make it counter-intuitive for us to say “no” to a client when their requests conflict with our personal time. I’ve discovered that doing so is actually one of the most important elements to succeeding in our personal and professional lives.
In my experience, saying “no” not only helps me maintain work/life balance, but has also helped me grow professionally by increasing my confidence and improving my image with clients. After all, successful people understand the issues we face because they do too from time to time; and respect those who share their professional and personal values.
How do you say “no” to clients? How has it helped you become a better professional? What advice do you have for those who find it hard to say “no” to a difficult or valuable client?
